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Businiess name:
Allstate Insurance Agent: Lisa Garrity
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Review by:
citysearch c.
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Review content:
Recently, in the beginning of July I had some damage done to my car by a person who was also insured by Allstate; come to find out we also had the same agent-Lisa Garrity. When I called to address the matter, Lisa was very rude (im guessing because she was better aquantances with the other family) and I was VERY offended and she did not handle the matter in an adult manner. My own flesh doesn't speak down to me and I do not expect that from anyone else either! I didn't say anything on the phone about her rudeness, now I wish I would have. But, I did request to switch Agents and Allstate took care of that for me and I explained to them how rude she was, they told me to call her agency and let her know that I had decided to change agents, so I did just that. She has the best assistant named Tasha who is always helpful and I let her know why I had decided to change agents and she was very apologetic. Only if Tasha could open her own Insuance Agency she would be BOOMING! Now, it's the end of July and my problem still hasn't been fixed in a timely manner and I'm very dissapointed not only with Lisa Garrity, but also Allstate in general. \r
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I will add that I work in a Beauty Salon & Spa in Cary, NC just outside of Apex and we have so many people who come in and out--and so much gossip that goes on and I have and will continue to let everyone I see know that Lisa Garrity's Agency is horrible because of HER bad attitude. Maybe she'll learn to be nice one day..who knows??
Pros: Her nice assitant Tasha was so welcoming everytime I cam to pay my bill
Cons: Lisa Garrity's bad attitude and Allstate Insurance Period is horrible!!!!!!!
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