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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
I rented a midsize car (Toyota Corolla) on Monday, 9/22. I was planning to drop it off Saturday, 9/27. I received the weekly rate of $115.68 for a total bill of $199.83. I dropped the car off a day early, Friday 9/26. Can you guess what they did? By dropping it off a day early, I was no longer eligible for the weekly rate. So they removed the weekly rate from my bill and replaced it with a daily rate of $170.88 for a total bill of $851.48. I probably could have rented a stretched hummer limo with a chauffeur for that daily rate. It took me four phone calls to reach someone. First I called 800-264-6350. The automated system transferred me to an Austin location. He could only give me the number for the Kansas City airport location. Second I called 816-464-2500. The phone just rang and rang for about a minute. Third I called the 800 number again. While I was waiting for the billing department, I was disconnected. Fourth I called the 800 number again. This time I reached a billing person a
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