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Businiess name:
Roto-Rooter Plumbing & Drain Services
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Review by:
citysearch c.
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Review content:
My husband and I try to do everything ourselves, but there are times when no amount of googling is going to help you figure out and fix the problem, and this was one of those times. Being without water gets old VERY quickly (yes, local Food Lion, we are why your jugs of water were completely gone last week...), so we finally caved and decided to call a plumber. Being relatively new to the Charlottesville area, we didn't have any personal recommendations to go on, so we chose Roto-Rooter because they promised a free estimate, and we always like the word free. \r
\r
Boy, did we get lucky. Jeff came out and helped us. He was so pleasant and so knowledgeable that we were happy to write the check at the end of the ordeal (and not just because we had running water again!) -- it was clear that he was taking the time to do everything absolutely right (including correcting a bunch of small issues related to our first big issue which might have given us trouble down the road), and he spent a lot of time explaining things to us, so we were able to make informed decisions about this particular repair and also might be able to troubleshoot some little plumbing things in the future. There's no question in our minds that the next time we need a plumber, we're calling and asking for him.
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