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Businiess name:
Ranch & Sea Realty
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Review by:
citysearch c.
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Review content:
I would NOT recommend Ranch and Sea Property Management if you are looking for a rental property in the Oceanside area. I was very disappointed in their agents. I tried to contact an agent for 6 days to look at 1 property. I had to hassle them 24/7 to in contact with anyone. The only thing I was successful in getting in contact with was the voicemail system. The manager wouldn't even call me back. The agent never did follow up with me after our initial conversation to set up a showing after I explained that we were on a tight timeline, so I finally had to go into the office to get any results after 6 DAYS. The agent was VERY, VERY rude. She clearly let me know I was not a priority of hers, that it took her 1-2 days to return voicemails on average, and she wanted to know if I was only there to vent to her? I have never been treated like that. I will never do business with them nor would I recommend them to anyone. If I had a property listed with this company, I would remove it. They have TERRIBLE customer service. I am a military family. We relocate every 2-3 years and deal with property management groups frequently, but I have never been treated like this. I was looking to rent a place in the next 24 hours. I have already placed my deposit elsewhere, so they lost business already. Customer service is everything... this place doesn't have it!! I would hate to have to deal with them after I rented a place, during a closing or buying process, or to have a rental property with them. NOT RECOMMENDED AT ALL!!!!
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