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Businiess name:
VCA Pets Are People Too Veterinary Hospital
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Review by:
citysearch c.
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Review content:
For more than 10 yrs my dogs have received exceptional service from PAP2 ranging from care and surgeries to boarding. I am amazed at these negative reviews, for I have experienced very few problems. The only untoward customer service situation I can recall was attended to quickly and to my approval. Costs for treatments, care and/or surgery have been discussed in detail and taken into consideration. I was given the opportunity to decide what was necessary and what would be provided. I was not insulted by the staff in any capacity, for they undertstood my position when it came to care of my pet and the cost involved! Perhaps those who had less than good experiences at PAP2 should be clearer in their communications and their demands for their pets. I never waver when it comes to service or cost, for I am adamant that I receive the best for my hard earned money. Compared to other vets, PAP2 provides good services at basically fair prices. I will continue to be a satisfied customer. If that changes, I will be the first to tell it!
Pros: Good Customer Service/Great Pet Care
Cons: Exaggerated Estimates for Procedures
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