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Businiess name:
Williams Home Maintenance
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Review by:
citysearch c.
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Review content:
My HVAC started blowing white smoke and a burning odor on Sunday. I tried calling Williams Home Maintenance (WHM) immediately after I noticed the white smoke. I left a voicemail stating my problem, and a contact number. I also used their "contact us" form on their web site and left a description of what I observed and contact information.
I ended up calling them again on Monday because nobody returned my voicemail or email. I took off work to meet the technician and he gave me two estimates for repair. If I signed up for their 1-year Peace of Mind (POM) program, I would receive about $200 off the repair bill. The POM program is normally $300 for 1 year, which seemed ridiculously high. But with a $200 discount on the repair bill, I figured it would be worth it to sign up for a net cost of only $100.
One of the advertising points of their POM program is that they will schedule service around my schedule so I don't have to take off work. This is taken from their brochure: "W
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