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Businiess name:
Gilchrist Golf Cars
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Review by:
Guest
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Review content:
wish I could rate them less than one star. This is the worst company to use. They lack knowledge, accountability and customer service. We were having problems with our golf cart and contacted them. they told us it was a battery and charged us $900 for batteries and service. Once they delivered the golf cart it still didn't work. We found out it was a different part and had it fixed. When I contacted them they said there was nothing they can do about it. Second time we had issue I called them (which I should of known better) they came in and charged us $50 to diagnose the problem. They once again told us it was the battery. This time we went to Costco and purchased and installed batteries. Once again batteries were not an issue. we called another company and they informed us it was the motor not the batteries. I called Gilchrist and asked for my diagnostic fee back since they did not diagnose it correctly. they told me too bad they will not refund the fee and that I should take them to court. I am taking them to court and have reported them to better business bureau.
Do Not use these guys. they are very incompetent and should not be in business.
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