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Review content:
ok;,our pets have been going here for quit some time , the vets are fantastic and very caring , the front desk and / or office staff, that's another story ,incompetent is only word that comes to mind , this is second time this year we have brought our yorkies in for grooming , vaccinations ect , both times we have caught vaccination errors , (good thing we keep records) this time we brought one in for a grooming ,we received a post card saying he needed only bordetella ,when we arrived they told us he needed several vacinnations,which of course we questioned ,the girl on the computer looked it up and CONFIRMED he only needed bordetella and distemper and they will fix it right away , when we returned, we were handed a bill for several other vaccinations that he had already had this year (at his annual), they were also the same vaccinations/tests that the girl on the computer just stated she had corrected, right in front of us!! , naturally we spoke to the owner (vet) and he credited most of it back, but rather than understand the seriousness that such errors can either make an animal seriously sick or cause death ,he made excuses for his computer system and office staff, I CALL BS (they have our cell and could have called at anytime ), are these animals being over vaccinated for profit or just cause his staff is incompetent ? either way; if any of your pets have been sick or god forbid passed away from vaccination's given here, please review your records just incase it was an error on there part , again we have all our dogs records and this makes the second time we caught this, yet and he still received vaccinations he did not need !!! so disappointed cause we really like this vet but our dogs are like are kids and wont risk there lives
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