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Businiess name:
CubeSmart Self Storage
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Review by:
Guest
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Review content:
I am a hard customer not to please and they did a remarkable job messing up a simple anniversary present. Do not use! I called the day before, ordering flowers to be delivered to my wife's workplace on our anniversary. It was made perfectly clear that my wife was going to be there between 6am-2pm. They showed up to deliver them at 2:30 when my wife was gone. I was chastised as to why the flowers were accepted by her coworkers! Then I was under the impression that they were going to credit back my credit card due to THEIR NEGLECT in getting the job I PAID FOR done accurately. next thing I know "Linda" is picking up the arrangement from my wife's employer! Linda was extremely rude and disrespectful on the phone even after it was apparent the mishap was from their end, NOT MINE! They successfully, ruined a special anniversary moment for my wife and lost a customer in myself. If you want to give your money to someone who has the attitude that "they are doing you a favor" and you are not a valued customer, go right ahead and give them a call. Florists are a dime a dozen and there are definitely enough to value your business. My only regret is that I am unable to give them zero stars!!
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