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Businiess name:
Meineke Car Care Center
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Review by:
citysearch c.
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Review content:
Have used this business in the past, they do not make the customer a priority unless they know you. In 12/2012 I took my 86 Mazda in to have work done on it, Jason told me I had a crushed bushing that needed to be replaced. Total parts & Labor $350-$400. They kept it 3 1/2 weeks, then said the yoke had to be machined. That added another $250 onto the job. Got the truck back and the seal to the tailpipe is leaking, the same day it was "fixed". I was given a 6 month warranty and even called Jason to set an appointment to bring truck back to get it fixed, took it back on the day he set, Jason lied and said yoke had not been machined, but sanded, then the next day he said it was a new yoke installed. Now he says it can't be fixed unless the drive shaft is replaced. They have worked on that same truck for two years, and now say I have to replace drive shaft. And Jason told me this morning that the truck cannot be fixed. He charged me $658., did not repair correctly, did not bother to fix it when Jason set the appointment 3/22/13, they left it in their parking lot. Jason lied and said that they didn't get the outside seal, and only replaced the inner seal. He is not going to honor the warranty that I have in writing, plus I asked several times for a copy of the work order and they would not give me a break down of the work down on the vehicle. "Why attempt a repair if you do not have the parts?" I took the truck to Pep Boys and they looked at the truck and quoted $162.14 to fix what Jason stated "can't be fixed." And he had charged me $658. This guy has no honor, and I even recorded him contradicting himself in lies regarding work performed. I will be taking him to court. Jason I'll see you in court and with 5 on my side as well. I have proof that you intentionally ripped me off and charged me for services and repairs that were not performed.
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