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Businiess name:
Allen & Petersen Appliance Center
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Review by:
citysearch c.
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Review content:
Bought three kitchen appliances at big sale. We're told they were ready for pickup anytime. Living in Seward, we had to arrange for transport. When we finally had someone pick them up four weeks later at warehouse, only two if three were supposedly there. The pickup was made of the two, but when we checked items after they arrived in Seward, both pieces were not what we purchased. I went into store a couple days later and found out they would have to order at least one of the two wrong items and the refer was back ordered into mid June. This we were never informed about. We have kitchen remodel scheduled too start in June and will most likely be held up by what should have been the easiest, and most fun part, of the process...new appliances.
No, A & P is not something I would recommend.
RESPONSE FROM Allen & Petersen Cooking & Appliance Center:
Hi Deborah,
I'm so sorry to hear about your poor experience. I understand that you purchased at our Private Sale in April and that we wrote up incorrect models. I spoke to the salesperson that was assigned your order and we're happy to either get the correct models or refund your purchase which ever makes you feel more comfortable. We want all of our customers experiences to be great, and we'd love to make this right for you.
I look forward to hearing how I can help further.
Thank you,
Kyle D. Mirka
Sales Manager
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