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Businiess name:
Ojjeh Dental
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Review by:
Guest
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Review content:
The office staff is not the warmest, but the dentist himself did a nice job on my 9 year old. HOWEVER - their billing department is attempting to scam customers and insurance companies. I was told I did not have coverage for the procedure needed when in the office, so I paid over $300 out of my own pocket. Contacted insurance the following day to discover I have FULL COVERAGE for the procedure! Contacted office to share info & was told I was wrong. Mike Paxton in the billing department refused to file a claim with my insurance company while speaking directly to them on the phone while I was also on hold with insurance company. Insurance company returned to me & informed me that they were taking this for review because of these practices. I am awaiting a check of my refund from dental office, but this required about 6 hours of my time making calls and FIGHTING with Mike in their billing department. Don't you think if the insurance company is TELLING the office there is coverage they would believe them? DO NOT go here. They are lacking moral standards! I only gave this office a 1 star because I had to give something. Would have liked to give ZERO!
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