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Businiess name:
Aspen Dental
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Review by:
citysearch c.
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Review content:
I COULD NOT GIVE LESS THAN 1 START, BUT, JUST SO YOU KNOW, THAT'S WHAT I WOULD CHOOSE.
I went for a ""new patient visit"" (free if you have no insurance) at Aspen Dental Quincy. My appointment was at opening of the store 9 am but I started with a 30-minute wait (??). Waiting room looks beat up, regardless of the attempts to cover up chips the interior and cuts in the wallpaper. Treatment area is not different (very outdated material, furniture, walls, and literally covered with dust). X-rays were taken (they still use those on film, not the ones where everything shows up on a computer screen at once). Dr. N.E. Miller did the exam. He did a regular check and started an assessment for periodontal disease (which I did not know it existed, and was not explained until I asked) and he reported that I have a mild form of periodontal disease and need treatment. I was referred to an administrative desk where I had to wait another 10 minutes (not that the desk was busy). Then they wanted to schedule an appointment for “the work that needs to be done”. I said I wanted to know about prices first. The hygiene treatment in two visits would be $749,- (that was after a 10-11% discount (?)). I asked: ""what does that include?"" answer: ""everything that is needed as the Dr. has spoken to you about"" (so it would include thorough cleaning of the teeth also under the gum + antibiotic injections at two locations). Then they had me sign a form that included the phrase: ""I acknowledge that the recommended treatment plan has been fully explained..."". I wanted to think it over and read about periodontal disease before I made any appointment. Four weeks later I called them to ask if I could just do a standard hygiene cleaning because the amount quoted earlier was too much now. To be honest, I didn’t mind not having this type of treatment at all, because I had come to understand from reading a lot about periodontal disease that I really had a mild form. I was told that that was not possible but they could cut some costs if I would not take the toothbrush ($140), toothpaste ($27), and mouth wash ($27) that were part of my treatment plan (!!). I was flabbergasted. I said not thanks and called a few other dentists, went for another free screening plus discounted hygiene treatment.
Pros: Parking (but who cares considering the Cons)
Cons: Misleasing, scam, outdated equipment, long wait
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