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Businiess name:
Valley Brook Veterinary Hosp
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Review by:
citysearch c.
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Review content:
I believe that the review below that was just written is fictitious and was written by the staff to counter the negative reviews.\r
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My experience is truthful and factual. Its sad because this is what these people have to resort to. They would rather spend their time and money on making this stuff up then to focus on the clients and patients. \r
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Now the damage is done and it all could have been avoided by a 5 mintue call from the doctor who obviously doesn't care enough about the animals or the clients to make the call. \r
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The other problem is they don't even see us as paying customers. Remember, the customer is always right. Now they've lost business, money and time. \r
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Again, the bottom line is the doctor prescribed the wrong treatment and he should care enough and be professional enough to be able to discuss that intelligently with a client.
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