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Businiess name:
Grand Dental-Franklin Park
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Review by:
citysearch c.
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Review content:
Try somewhere else! I had half of my tongue numb for over 6 months after having a crown worked on. The woman dentist that did the work, (like so many) came and went from Grand Dental. I have had more than one crown manufactured on site by Grand Dental crack and need to be reworked. More over, the art of deception extends beyond the magic act and into the practice itself. I talked to them more than once about the mysterious way they process their billing. Upon my last visit for a tooth cleaning it was recomended that I get routine X-rays. I explained that my insurance no longer covered this and asked for a price. I was told $160. As I went to the front desk they were very clear to point out that I was no longer insured as if I was pulling something even after I had told them that up front then charged me $164! I then paid the agreed upon price only to receive another bill in the mail a month later for an additional $95 dollars. Even though I brought flyers from neighboring competitors indicating I was being over charged, Grand Dental insisted their continued service fee was valid, so I will no longer allow them to provide my care. They have made it abundantly clear that the $95 is more important than my continued patronage and obviously feel that the $95 is more important than the advertising campaign that now comes with it. It appears that the art of illusion seems to be easier to conceal with insurance, but in the light of day their is little or no concern for the patients what so ever. Vera and Mike's reviews below are highly suspect at best and look very profesionally writen. Don't they? I strongly recommend against this practice!
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