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Businiess name:
Abacus Plumbing and Air Conditioning
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Review by:
citysearch c.
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Review content:
I had a terrible experience with these guys. The A/C tech showed up, made a very cursory survey of my units (didn't open a single panel) and made an estimate. The prices were astronomical! He didn't consult a price book, or even open up any of the equipment to verify that the remedy he proposed would fix the problem. In fact, when I requested that he further check the system to at least ensure that the over $4,000 repair he proposed would work, he said that such a check would be over $300. As an added bonus, this little visit cost me $50 from the get-go, because this is one of the few companies in town that charge for their estimates. I thought that meant that since they were getting compensated for their time regardless, they were more likely to make an honest recommendation. Boy, was I wrong!
It was unreal; I was livid. I politely ushered him out, and called another company. Within 12 hours, the problem was fixed by another major Houston A/C company and every single fix they proposed (the same remedies) were at least 33% less - some as much as 1/4 of the price! Look at the other reviews; my incident is not isolated. Avoid these shysters! I found the help I needed from ABC - they deserve the good press for their honest work.
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