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Businiess name:
Avalon Encino
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Review by:
citysearch c.
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Review content:
TERRIBLE BUILDING AND MANAGEMENT. I would give them negative stars if I could. My in-laws stayed here for a couple of months while visiting us. My in-laws are impeccably tidy, and left the apartment in better condition than when they arrived- at no time did any of us see any stains on the carpets in any room (and if she had seen any she would have asked them to clean them or cleaned them herself). After they returned home they received a letter explaining that since they had a pet that left stains in the apartment that they were being charged for new carpets. They do not have a pet. The on-site manager knew they didn't have a pet, and did nothing even after my MIL spoke to her about it. The only person my MIL could talk to was a corporate person who absolutely stonewalled her. When they first told me I said oh it must be a clerical error, there was no way these carpets required replacing, I was sure they had mixed up the apartment numbers and sent her the charge in error. Sad to say I was wrong and these people are very dishonest - run unless you want to buy them new carpets.\r
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PS also this place is not very secure, my FIL had his bike stolen from the bike area in the supposedly secure underground parking (it was locked up with a good lock in bike area). When we shared this info with another tenant we were told that that if we kept the bike down there we should expect it to be stolen. Wish someone in management had told us before we lost a very expensive bike.
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