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Businiess name:
Ana's Bridal Boutique
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Review by:
citysearch c.
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Review content:
AVOID ANA'S!!! I'm very belatedly reviewing after the horrible treatment I received as part of my cousin's bridal party. Ana was all smiles on the day we purchased our dresses, but it ended there.
She measured us for our dresses, which all came in much smaller than anticipated (and much smaller than the sample dress in the store). While this was clearly the fault of the manufacturer, she refused to take any action to fix the situation or to cover the cost for the one dress that needed to be re-ordered (after much switching of dresses amongst the girls).
I was pregnant at the time -- see where this is going? -- and although the sample dress was enormous on me, the same-size dress I purchased was too tight. But that was MY fault for selfishly choosing to start a family when my cousin was getting married. (A direct quote from Ana herself!) The 5 lbs I'd gained at that point in my pregnancy was clearly at fault, not the dressmaker.
Luckily, I was able to swap dresses with another bridesmaid who'd lost weight before the wedding. The much larger dress had to be taken in, and although Ana had promised before we'd ordered that the dress could be tailored to fit a pregnant belly, once push came to shove, that was suddenly an impossibility. She flat out lied to me about alterations that had supposedly been done, and when questioned would tell me that what I was requesting (which we'd agreed on the day before!) was impossible.
I made 4 trips to her shop the week of the wedding for alterations that never happened. (Did I mention that I was 6 months pregnant? I was NOT amused at having to trek out to East Providence multiple times to be treated shabbily!!)
The bridesmaids all looked horrible the day of the wedding. The alterations on our very pricey dresses were all shabbily done, and we looked ridiculous.
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