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Businiess name:
3cm Stone
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Review by:
citysearch c.
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Review content:
I don't typically write reviews for companies but in this case I wanted to warn people about 3cm stone. I didn't read reviews here and other places online before I became involved with the company and I do intend to complain to the CCB and not because I want anything monetary, but because I think the public should know and business owners should know that your customers will not and should not take the abuse. My experience with CM is almost exactly the same as the other reviews and since those reviews were from a couple of years ago, it would seem that the owner of 3CM hasn't changed his tactics at all. I was charged for a trip charge when they did not even tell me they were coming out until the night before. I was out of town so obviously I didn't make the date with them. Even after I explained the mix up, they still did not waive the charge. Instead the owner of 3 CM Mark Chimento got on the phone and proceeded to yell, use profanity, insult me and my family ( he did my sisters stone counter tops too and also showed up without an appointment) and threatened to not finish the job if I didn't have a check ready before they walked through the door. He would take no responsibility for anything on his part. I felt I was being held hostage for an error they made. When they finally did install after I had to agree to the erroneous trip charge, they didn't do the job the way they were suppose to. There are lots of good stone installers out there, no one should have to deal with this kind of abuse from someone you are paying a lot of money to. Look somewhere else. \r
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