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Businiess name:
Dial One Roofing of Oregon Inc.
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Review by:
citysearch c.
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Review content:
I truly had the best experience using Dial One Roofing. I was intimidated by having to repair my roof after hearing horror stories about contractors from my friends and I was expecting some grief but received a super positive experience instead. Wade was able to come out right away after I had called and I was so impressed with how quickly he was able to attend to the job. We had a 10:00 appointment and he was there on the dot.
I had thought that I just had some minor problems with some of the seals on my roof but it turns out that that wasn't the issue. However, he found a huge part of my roof that had not been constructed properly and there was a lot of water that was not being drained and would soon leak into my attic. He even took a video while he was up there so he could show me the exact problem areas and what he could fix for me. I thought that was just wonderful.
He told me my options and was very honest. He didn't try to upsell me at all or tell me that I needed to replace my whole roof when he could just repair it. My roof was already 50 years old and after a couple of days of thinking it over, I decided to go with replacing it. He told me that he could replace it within two days and voila, he was able to do just that. The materials had been delivered and Wade and his crew came and put the new roof on within two days. It was like a miracle. This was the most wonderful experience that I've ever had using any type of company. They cleaned up after the job extremely well. Every tiny sliver of anything was cleaned up. It was unbelievable. I got compliments for the roof from my neighbors within days after the job.
The guarantee also goes on to the next owner so that's a good selling point. Furthermore, I had received a box of chocolates from Wade and his business at Christmastime which I thought was so pleasant. I have to also highly praise his wife, who kept me informed throughout the entire process of the job about what was happening when. I'm so impressed with Dial One Roofing. They were never pushy and extremely personable, professional, and accommodating. It's such a relief to know that there are still businesses that have this level of integrity.
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