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Businiess name:
Avon Lake Animal Clinic
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Review by:
citysearch c.
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Review content:
I have had 3 dogs and 2 cats as patients in this facility. The vets are GREAT, the assistants are WONDERFUL, the grooming salon is AWESOME, the pet resort is PERFECT! We have used all facilities many times and we are middle class and it is as affordable as you are willing to spend.
Like the other reviews I have read, I have also experienced a loss of 2 of my dogs in the last year (same litter / brothers) due to heart failure. They were 13 years old. They were the love of my life and the facility spent so much time and energy trying to make them comfortable in the end. They were honest about the limits of what they could do for them. They even saw them for free a few times when I was panicky during the downhill process...they waited until I was ready to let them go as well. When I got the ashes, I also received a lock of hair and their footprint in ceramic. Unexpected and appreciated. They also sent a Sympathy card after.
Copper (dog) who surgery for a cherry eye. Everything went great and was explained. Risks were also explained.
Oreo (cat) was left for dead as a kitten (2 weeks old) and had warbles when we took him in. He received a original diagnosis of a electrical burn when we first took him in...that was 100% what we thought it was based on the sore on his lip. the next day he had a hole in his chin so we took him in. They immediately apologized and gave us a discount on the surgery for making the mistake! I didn't expect that. Even human doctors make mistakes...that's why its called practice.
Oliver (kitten) that has had no issues except a snail in his hair when we first brought him in. We found him on the side of the road (3 weeks old) abandoned as well. they didnt charge an emergency price even though they saw us that hour. We knew he was safe (feline leukemia, fleas, ect..) before we took him into the house with all the other pets.
I can honestly say they are great! We have seen EVERY vet over the last 5 years. They are professional, honest and kind. I read the bad reviews here and it seems people don't realize that pets are relatively inexpensive until something bad happens....then it is a whopper of $. Unfortunately its like that everywhere and pet medicine is not cheap. Vets are also doing the best job they can and like human doctors are not GOD. they can not save everyone and pets don't live forever. I cant believe the negative reviews...it seems these people expected them to just fix a problem and when they couldn't, they got mad. They also don't want to pay? When someone (or a pet) dies, you still have to pay for the treatment!!! Vets wouldn't be able to exist if they worked for free.
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