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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
I purchased a set of Bridgestone Dueler HTs from this store. Immediately after installation, the car felt unsafe, wouldn't track straight and had a high-speed shimmy. I returned to the store to attempt a correction (balancing and alignment) with no resolution. I then took the vehicle to the Prosper store to seek help. But again after another balance and alignment check, the problem was still present. The Prosper store told me that I must have a bent rim. These Bridgestone tires lasted only 38,429 miles (a little over 1/2 of the 65K warranty) and were replaced this weekend by Toyota with Michelins. The car now feels very secure, tracks perfectly straight and has no shimmy. It is now obvious the problem was with the tire(s) and not a ""bent rim"" or some other reason.
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