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Businiess name:
AAMCO Transmissions & Total Car Care
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Review by:
citysearch c.
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Review content:
I usually refuse to go to a repair shop of any kind without my spouse. I admit I don't know much about car repair, maintanance etc. But, I don't think my ignorance should be permission to ""stiff the lady"". Anyway, one day I suspected my car was in need of care and called AAMCO RTP to get some estimates to have it looked at. I was surprised to speak with a very patient (remember my ignorance) and kind manager. After not being scared away by potential cost of a general diagnosis I decided to be brave and take my car in by myself. Once again I was greeted by the kind manager who again explained that they would give me estimates and wait for my approval to do anything. When I received the call about my car I gripped my chair expecting the worst. Well, I finally fessed up and admitted that I know little about the parts of my car that they said needed work. To my surprise the head technician came to the phone and explained what I could not grasp. AAMCO RTP is fair, kind and pleasant to deal with. I have never said this regarding a car repair shop.
Pros: professionalism, approachabiltiy
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