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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
Appointment was on time (8:30 A.M.), which was I was very pleased with, considering they gave me a 3 hr window in which technician would arrive (8-11 A.M.). Service person(s) were very hospitable as well. However, I required 1 of my toilets to be removed to apply a replacement wax gasket at base of toilet as it was leaking water at the base.This alone cost $300 (Ouch!).\r
Was told this would be under ""service guarantee"", upon further inspection noticed this guarantee was 1 week. Pretty suspect if you ask me, considering the ramifications of this repair not going as planned could potentially cost me in the thousands of dollars (TBD).\r
I also had a ""minor toilet tank rebuild, new fill valve and flapper"" on a different toilet. This fix took the technician a total of 15-20 mins to complete. The cost for this was $244, but they gave me a 50% off this fix ""since they were already on site"" ( $122 ). This ""fix"" is currently not working, and i need to get someone back out to redo it, probably resulting me in missing additional work for another appointment. \r
$300 for one fix, $122 for additional 2nd minor fix, and in $50 parts for 1 1/2 hrs of work, and another appointment needed to address ""2nd minor fix"".....you do the math. \r
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