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Businiess name:
Genesee Valley Veterinary Hosp
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Review by:
citysearch c.
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Review content:
I would never ever go there again! I took my one of my dogs in initially, because I felt he had something lodged in his stomach after getting into the garbage, and was vomiting up everything he ate. I was told that he just had a stomach virus. After being charged a full exam fee (My dog had to be ""established"" as a patient) I was told by Danielle the vet asst to wait until he got better to get his distemper and rabies. I was quoted a price for both and not once was I EVER told to come back within a 2 week time frame to get them done! Soon after coming home my dog threw up again, this time it was a pair of latex gloves he must've ate from the garbage when we were chopping up jalapeno peppers (my dog is blind so he doesn't see what he eats!) So I am grateful that this didn't result into something more serious after taking him the the vet! 4 weeks went by and I made an appointment for both my dogs to get their rabies and distemper I was told that there would be a physical exam charge on my other dog ( to establish being a patient) ontop of the inoculation charges after both were given their shots I was charged ANOTHER physical exam for my blind dog. when I called to question why that was it was explained to me that it's THEIR ""Office policy"" to charge clients another physical fee if the dog is seen after 2 weeks! I'm a nurse and that's even unheard of in the medical field. The total bill was $209.00!!!! I stated, ""If it is your office policy then why not put up disclaimers or better yet why didn't the office staff relate this piece of information. This wasn't an ""oversight"", this was a ""screw the public"" gesture! Be warn for hidden fees going to this place, and be warned about the vets who apparently overlooked a potential life threatening condition on my very own pet! There are better places to go to in the area! FYI the spaying/neutering costs are highway robbery as well,, they're well over $200, I was quoted much much less at the other local vets. This animal is no different nor more special then it's ""quacked"" up to be (no pun intended)!
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