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Businiess name:
Jack Hart Body Shop Inc
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Review by:
citysearch c.
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Review content:
For very poor customer relations, because this shop has interfered with my insurance claim, and careless actions of the shop’s personnel may result in further damages to my vehicle, I would not recommend anyone take their vehicle to Jack Hart for repairs. After being rear ended, a friend referred me to Jack Hart for repairs. I went to get an estimate, and a guy spent approximately three to four minutes looking at my vehicle. He wrote an estimate, but did not include in the estimate a critical issue my vehicle is having since the accident. \r
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I reported that there is a vibration when driving since the accident. Because of the vibration, the car should not be driven to avoid further damages. The insurance company of the responsible party would authorize a rental vehicle for me immediately, so I can prevent further damage, but Steve at Jack Hart told the insurance company that the vibrations in my car is not from being rear ended. The vibration when driving did not happen before the accident.\r
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I called the shop to complain, and spoke with Steve. Though the man who wrote my estimate only took 3-4 minutes to look at my vehicle, the shop still insists that the vibration is not from the accident. I let Steve know that I would not be bringing my car there for repairs. His response was ""well, you do whatever you gotta do."" then he hung up quickly, without once offering an apology, or offering to take a closer look at my vehicle. I will hold this shop responsible for any damages that may result from having to drive my vehicle since the accident.
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