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Businiess name:
Ohana Salon and Spa
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Review by:
citysearch c.
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Review content:
Very displeased with the nail service. This was the worst pedicure I've ever gotten anywhere. I purchased an Amazon Local coupon for a mani/pedi. The tech, Carly, who worked on my nails is fresh out of school (literally, high school- she still wears her high school ring), and is very ""green"" and inexperienced. She's nice, but should not be doing nails. Here's what happened:\r
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I've had probably 50 or 60 pedicures in my life and this one is the worst I've ever had. When I go for a pedicure I look for three things: exfoliation, calf massage, toenail polish. \r
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I'm 8 months pregnant. I can barely reach my toes so I splurged to purchase this coupon in hopes of getting my nails done. Carly took me back. \r
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1) Calf Massage. She did NO massage on my calves, whatsoever. \r
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2) Exfoliation. She slathered on the salt scrub and lightly rubbed it in and then rinsed it off. \r
She used the pumice block very, very lightly. So light, in fact, when I got home that night, the bottom of my feet felt like sandpaper! My feet are not bad normally but now they feel scratchy when I try to put on socks or when I rub them against fabric or skin. \r
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3) Polish. She began to polish my toenails and dropped the hot pink polish bottle and it splattered the wall, my shoes, my feet, and the wash basin where my feet had been. She didn't apologize. She looked flustered and lightly wiped off the flip-flops I brought with me. These flops have rhinestones on them and the leather bands are white. Now they are hot pink. She then started to pour bleach into the basin while I hovered my legs over it. Hello! A) I'm pregnant and should not be breathing those fumes, B) One splash and she'd have ruined my clothing with bleach! I quickly corrected her ""uh, no, you should not be pouring bleach while I'm sitting here"". She stopped and tried to get the polish off the wall. At this point I'm really ticked off. She has no experience, doesn't know how to apologize, nor how to handle a tense situation. \r
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As for the manicure- it was ""so-so"". She couldn't keep the file on my fingers, it kept jabbing my hands and I took my rings off because she kept coming dangerously close to filing them! \r
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I woke up the next morning and the polish was already ""pulling away"" for lack of a better term from my cuticles and looks 2 weeks old. Whatever. I cannot believe a business would try to solicit more clients and stick them with someone who clearly has no idea what she's doing. \r
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I will NOT return to Ohana for any type of nail service. Completely unprofessional hacks.
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