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Businiess name:
Central Electronics
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Review by:
citysearch c.
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Review content:
The video on my 4-year old 47"" LCD went out one night, and I found Central Electronics through the glowing reviews here on Citysearch. I dealt with Sam, who made the housecall to try and diagnose the problem with the TV. To diagnose the TV, the company charges $40 if you bring it into the store, or $65 for a house call (the diagnostic charge is then applied to the repairs). I opted for the housecall since the LCD is a bit bulky to lug down the stairs and down to Central Electronics' shop in Lake Forest.\r
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Sam believed that the main board was faulty, and brought the TV back to his shop to confirm. He called me a day later to advise me that something other than the main board had went out. He quoted me the repair cost for parts and labor, and had the TV back to my house in 2 days. \r
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The only reason I hesitate to give Sam 5-stars is that the total cost of repairing the TV was nearly 1/3 the cost of a brand new TV, the majority of which was due to labor. This is not to say that Sam charges too much for his labor, as I'm sure that diagnosing and repairing a TV can be rather labor intensive, especially when you ask him to make housecalls. It is just that the overall cost of repairing a TV is high enough that it nearly made sense to simply buy a new TV (with the newer technology, such as internet apps and the more energy-saving edge-lit LED's).\r
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Overall, I am very pleased with the service provided by Sam and would recommend him to people who need to have their TV's repaired. FYI - he provides a 90-day warranty on his work.
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