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Businiess name:
Dublin Cadillac-Nissan-Gmc
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Review by:
citysearch c.
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Review content:
I bought a Nissan Rogue from this dealership in July 2012. Oh and I still love my car. The car sells itself. The service however, makes me not want to ever return. I am suppose to get free tire rotation and oil changes for 2 years. The service is so bad I am not wanting free service. (that's bad) I have received calls from someone with Nissan Corporation when it is time for a full service on my car. They are wanting to schedule it. When you go to dealership, they know nothing about it. I call to schedule an appointment at dealership or maybe a drop off, they always say they are short handed or someone has called out. (Hire more people if that's your situation) I called on 3/10/14 about 12:45 to reschedule my appointment, that was scheduled 3/11/14 @ 10:00 am, my schedule changed, the lady kept saying the line is still busy, I said I will hold. She did this 3 times, then I left a message. No call received at all that day. I get a call about 7:44 am the next day, the day of my service, saying they can't take me later. I literally work across the street from them. I can drop my car off and walk to work if they can bring it back to me. How hard is it to get a car serviced. I am tired of this kind of service. I paid 24,500 for a car. Guess I didn't spend enough. I still to this day have not received my paperwork from buying this car, almost 2 years later. I have called requesting this paperwork. I didn't even know my tag was paid for until I went to buy my tag 1 year later. Dublin Cadillac Chevrolet Nissan GMC Buick you have failed me in more ways than one and will not be buying another car from you. \r
\r
Sincerely,\r
Distressed Customer\r
Barbara Ritchison
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