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Businiess name:
Rose City Veterinary Hospital
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Review by:
citysearch c.
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Review content:
I have been going to Rose City for over a decade. I have loved their services and all the staff until this past 18 months. There has been turn over of the front desk staff and they are no longer able to read a record on the computer, find a chart, or provide the most basic functions. I have sat for 15 minutes with an elderly cat while they tried to find my chart, then had to goto the front desk and demand my cat back as they left me waiting for her for over 15 in the exam room.
The reason I will no longer go back is that they are now requiring unnecessary exams and tests. My cat is on medication and they refused to give me her refill unless I brought her in for a 6 month ""wellness"" exam. Although they know the status of my cat and my wishes that at 22 she be allowed to live out her remaining time in comfort and that there is nothing they can do for her beyond what we are already doing, I had to argue to get her medication and still had to make an appointment.
I have moved to another Veterinary Hospital which understands animals and heeds the wishes of the owner and the best care for the animal. Rose City seems to be only about the money now. Which is a shame.
Pros: They used to be the best in town.
Cons: They no longer care about much of anything
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