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Businiess name:
Premier Care Dental Group
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Review by:
citysearch c.
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Review content:
This place is as horrible as it comes. They charge you ahead of time for procedures they haven?t completed. I paid for several procedures, then got a second opinion and found out that I didn?t need those procedures. When I canceled the procedures, they took 3 months to return my money, and even then they didn?t return all of it. I kept complaining and writing letters; finally I got an appointment with Dr. Roisman, who refused to talk about the billing issues. Instead he kept standing by the diagnosis. When I explained that I was there trying to get money back for procedures that hadn?t been completed he claimed ignorance of the billing department and passed me off to a billing guy, who entered the office with the hugest chip on his shoulder I?ve ever seen. I had printed out exactly what I had had paid and what I was owed; he informed me that I owed THEM money because my insurance hadn?t covered everything. I asked to see a bill to prove this, which he didn?t have and couldn?t get. He said he would contact me in the next week to fix things. Never heard back from them and it?s been over a year. Unfortunately I?ve marked it up to learning a lesson?never pay for anything until you get it and are satisfied with it. You won?t be satisfied here.
Cons: Dr. Roisman is egotistical and has no knowledge of what his practice does with the billing
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