Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Johnson Maserati of Cary
|
|
Review by:
citysearch c.
|
|
Review content:
Super friendly service folks and the waiting area is clean and comfortable. However if I buy $500 in tires from a local tire shop, I get free lifetime tire rotation. I spent over $25K on a new car with Johnson Hyundai, and they charged $25 for a tire rotation. Something doesn't sit right with me there, so guess where I'll be getting my tires next time around? My very first oil change was $37. Tire stores do it for $25. Guess where I'll be getting future oil changes? If they want to get me in for routine maintenance (which in the future will likely result in other work - it always does, right?) they have to be competitive. Penny wise, dollar foolish.
I was given no estimate as to how long it would take, so I figured no more than an hour (I had the 1st appt of the day). 2+ hours later, I finally drove off. Granted, they had to diagnose a Blue Link issue, but information from my service advisor was very slow in being communicated and I was never given an estimate as to when the car would be done. That would have gone a long way. Frankly, it seemed the service advisor was just overly busy with other customers. Once it was finally done, I waited over 15 minutes for it to show up from the car wash. While the wash was appreciated (and needed) I was already late for work, so that didn't help. On top of that, I have to bring it back once the Blue Link part is in and guessing another couple of hours for that.
Lastly, I cannot believe the car doesn't have a maintenance reminder built in. Every car I've purchased over the last 15 years has had one. My Sonata Hybrid is supposed to email me through Blue Link supposedly, but guess what my first new-car defect is? I have to believe Johnson Hyundai can do a better job, at a better cost, on routine maintenance for customers buying new vehicles.
Just my 2 cents on top of a $60+ oil change/tire rotation. We'll see how the warranty visit goes.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|