Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Splash Plumbing
|
|
Review by:
citysearch c.
|
|
Review content:
Splash was recommended to me by a friend who works to restore water-damaged homes/businesses. They were able to come out within an hour of my call to try to unclog our washing machine drain.
The bad news: Our laundry room was built without a "clean out" valve, and there was no snake that could reach the problem. So the Splash technician used chemicals to try to clear the line (which takes time to work). I paid for the service call and the labor, but wasn't charged for the chemicals.
Unfortunately, the chemicals didn't work ...and not only could we not use our washer, our kitchen sink had backed up. Having paid for the service that didn't work, we were not happy with the outcome, so I emailed Splash via their website. The next morning, I got a call from Dan, the owner. Hearing that the sink had backed up led him to believe the problem was elsewhere in our line. He wanted an opportunity to try a different approach and sent a couple of technicians out. By noon we were clog-free. These guys spent a good 2+ hours routing our system, and eliminated a giant, rock solid clog. There was a nominal charge for the additional labor, but I will tell you it was nothing compared to the effort and time these guys put into this job.
Dan did right by us, and we are thankful. He was sincere in his interest to find a solution for our plumbing problem. Even though, I was not happy with the original outcome, he was polite, professional, and determined to work with us to see the job through successfully. It is, after all, sometimes a process to get to the right answer.
We will absolutely call Splash in the future ...and we highly recommend this plumbing service to everyone. They're honest ...they know what they're doing ...great to work with ...and they earn your business and trust.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|