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Businiess name:
Volkswagen Gurnee
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Review by:
citysearch c.
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Review content:
Gurnee Hyundai was the 4th dealership we visited besides seeing Chicago Auto Show displays. At first, Ray answered our questions over the phone and greeted us at the entrance. Jim Gass and his trainee Ray assisted us in finding a car that would give us satisfaction. Both men showed us the cars in the lot and allowed us to test drive. Ray was with us most of the time since Jim was with other customers. Ray has a very pleasant personality, patient and never pressured us even though it was getting very late in the afternoon. He treated us better than the other sales people in prior dealerships even though he's new in this type of trade. Thus, allowing us to weigh things and make the best judgment on which vehicle to purchase. Maybe, we did not get good attention from sales people of other dealerships because we do not look impressive. We're just ordinary people. \r
Buying a car is a major financial decision that will affect our lives for several years and should not be taken lightly. We have been researching, studying, and comparing cars since last year and we decided to go with Hyundai Santa Fe Sport. We believe it's the best car for our needs. \r
We also observed that Jim instructs Ray very well and treats him with respect. We believe both of them will bring in success to Gurnee Hyundai. \r
The free hotdogs was a very kind gesture of your business. We have been to several places with no time to eat. Thank you for caring and God bless you.\r
The only issue was with the business office - The car was paid in full. The invoice was not marked ""Paid in Full"" nor was our $16,562.16 check payment written on it. Our bank confirmed that Gurnee Hyundai already cashed the check but, we never got a receipt for it until now.
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