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Businiess name:
Henderson Hyundai Service Center
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Review by:
citysearch c.
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Review content:
This experience was the worst I ever expected with Hyundai service. I was not satisfy at all with the service made...
They were suppose to rotate my tires as they mentioned: it suppose to be done at each oil change, which it was my 3rd time already and it was the first time they decided to rotate them. Well later on that day when I was gone I received a call from the service advisor asking me if I wanted to keep on doing the rotation knowing that one of the stud and lug nut were broken and they had to replace them at my cost. I told them to stop the process and will get a 2nd opinion somewhere else. When I came back to pick up my car they rotated only the left side (driver side) but not the passenger side which I made sure for them not to do so!!!!! None of the sides !!! And now I receive the bill which include the labor for rotating the 4 wheels which at the end they did only in 1 side and I have a broken stud and lug nut which need to be replace, and the passenger side wheels which need to be rotate... the service was made only half way!!!! In addition I believe when they tried to remove the wheels they did not have the right tools because my rims are customized and it is the reason why I believed they might have broken the pieces at the first time... Is there anything you could do at this point? The service is still half way done!!!!!
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