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Businiess name:
Zituna Banquet Hall
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Review by:
citysearch c.
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Review content:
Do not ever think about doing your event here. I had my engagement party here the end of January of this year. The manager and the employees are all so disrespectful. The place is over priced and they don't even supply you with anything, not even water. The morning of my event my brother in law and sister in law went to the banquet hall to see how things were looking and one of the vases on the table was broken and water was leaking every where and my sister in law mentioned the vase to her and the employee said ""well we only have a couple more in the back"" and my sister in law said ""can u tell me exactly how many u have in the back"" and the employee replied ""you can go f**king check."" Also a couple of the table clothes was dirty and my brother in law kindly asked the employee to change it and the employee told him ""the table clothes are in the back, and so is the iron, do it yourself."" The employee was not professional at all, her clothes had holes in it and her child was with her. None of the employees help set up anything, all they did was bring the tables out and that's pretty much it. It's just insane to think that these employees are speaking to their customers like this, and Latifa (the manager) isn't doing crap about it. And when you tell her she denies any of it, why would I lie about something like that, my family has had 2 events there before me, and I was a returning customer. And to finish it all off, I had a couple of gifts that I forgot under the table, and I called the banquet hall the day after my event and told Latifa and she said ""I have them in my office for you"" I went the next day to go pick them up and the bags were ripped and my gifts were missing, Latifa said ""this is how I got the bags"" will for one, if your employee gave you an empty bag that was ripped shouldn't you, as a manager, know that your employees stole it. And Latifa tried to blame it on the guest at my event saying that they stole it, will Latifa wouldn't you think that after my event while your employees were cleaning the space, that if they saw a bag that was ripped up and empty that they would have thrown it away and thought it was trash, and not have taken it to you. This place has zero customer service and all their employees barley speak English and are most likely immigrants. There absolutely no way to get in contact with the owner of the banquet hall, all emails and phone numbers lead to Latifa. So if you don't want to be disrespected, cussed out, ripped off and have your stuff stolen. I highly recommend that you DO NOT have your event here.
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