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Businiess name:
David's Bridal Pineville NC
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Review by:
citysearch c.
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Review content:
My friend came to visit from out of state to be a part of my dress search. Little did I know that without an appointment, I was simply a desperate commoner among the chateau de' la david consultants and their preferred appointment made 5 star a-list clients. When my 2 bridesmaids, flower girl and ring usher and myself walked in to the Pineville store, we were greeted with a ""what time is your appointment?"" no hello, no welcome to our store....nothing! after telling them that I was not aware that I would need an appointment, we were told that there were other customers who did make appointments that they would need to take care of first but they would try to squeeze me into a dress or two in between. hmmm.....okay, still excited about trying on a dress and they could have turned the situation around. but that's not what happened. after wandering aimlessly for about 20 minutes, I finally asked for assistance getting a dressing room to try on a dress that I liked. The response, ""you can't try on a dress without a consultant."" to which I replied.....""okay then can I get a consultant please."" I was ignored and 10 more minutes later was told that there is no one available to help me right now. I asked about how long he thought it would be and I was told, ""a long time."" So I asked again, ""can I just try one or two dresses on by myself?"" the associate said no, you need to wait or make an appointment"" and then walked away. Feeling extremely discouraged, upset and let down, my bridesmaids and I left the store, myself in tears and went home. Very emotionally upsetting and unprofessional experience. I will absolutely not be working with any david's bridal because of this situation.\r
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