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Businiess name:
Steak 'N Shake
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Review by:
citysearch c.
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Review content:
I went to the Brandon location in Florida on Saturday 2-25-14. To my surprise I was extremely disappointed with the entire place. Beginning with the stairs, they were blackened\r
it looked like they have never been power washed in a very long time. The hostess which was talking to her friend and did not acknowledge myself nor the other guests waiting to be seated. Her uniform was disgustingly filthy!!!! Stains on her sleeves, wrinkled pants, hair just a hot mess. We waited about 30 minutes to be seated. The floors were extremely filthy juice stains, french fries, straws, napkins, and crayons beyond imaginable. The tables were not clean. Our waitress had us seated and when she noticed the look on my face suddenly decided to clean the table, but did not sweep under nor around our table. There were crayons stuck on the cushions to the booths. We reluctantly ordered our food being that it was late in the evening and no place to get anything to eat elsewhere. It took over an hour to get our meals which were cold and bland in taste. At this point one of the workers stops what she is doing to play a game they have on premises. To my surprise one of the managers, starts to yell at her in front of all the patrons. The worker begins to yell back at her. The worker proceeds to complain about her job to the patrons which in my eyes is very unprofessional regardless what type of work anyone has. Over all my experience in this place was inevitably disconcerting. This was my first visit to this place and for sure is my last. I felt like I was in the Ghetto. I would rather go to McDonald's than to Steak and Shake again.
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