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Businiess name:
Schermer Haynes & Associates Inc: Schermer Bruce A DDS
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Review by:
citysearch c.
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Review content:
I had been going to Dr. Schemer And Haynes for over 25 years. I called to speak to him about a insurance matter and was refused by receptions who TOTALLY disrespected me. I asked my insurance company to call him cause they were going to approve a net set of partials. When thet called the RECEPTIONS told them I could not return, they asked for my x-rays and they told them that I had to come all the way downtown (disabled, cane and walker depended) to pick them up. The next day Dr. Schemer talked to them and said He would send them to another dentist picked out. Guess never sent them, can't anymore cause they claim they can't find them and I an facung losing teeth. WOW i really loved these dentist, customer service is important, allowed their receptions to lose a good patients. I was bringing my 95 year old grandma there, daugther been going since 15, in old arcade. Not once did the doctors call to here my side. Conversation was over the phone and they here my voice see my number and disconnect me. Check them Doctors you ars losing alot of customers.
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