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Businiess name:
Hastings Ford, Inc.
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Review by:
citysearch c.
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Review content:
If you have had any dealings with this dealer ship you had better check your wallet!!!! I had body work done to my wife's car totaling almost 10k dollars worth of repairs. To my dismay when I pick up the car the grill falls out in my hand. Had no engine coolant , and told to just put water in it. that may work in a Ford but not in a C350 Mercedes!!!! ( I drive a F550 for work everyday, I make money with my back, not behind a desk.)Upon further inspection we noticed that the ""brand new bumper"" was bottomed out and chipped and vandalism damage had been done to the vehicle. When I got the car home and had the insurance adjuster out to inspect; it was brought to my attention everything that they had done had to be redone because it was half crop job. They saw an opportunity for big dollars and botched this one!!! The hood, bumper and whole drivers side of the car had to be repainted!!! As agreed by Brian Maas and William the GM; a rental car would be provided to make things right for the duration of the repairs and corrective repairs. Well now 7 months later I am still dealing with them because they are attempting to weasel their way out of the rental from enterprise. I have now been charged $795.49 from enterprise because they cant get the money from Hastings Ford. My advise to any and everyone is to STAY AWAY!!!!! Yes, they were as nice as can be when they didn't have my money yet but as soon as their is a problem everyone is so conviently out of the office or with a customer or on lunch or out in the shop or what ever other excuse they can make up to say ill have them call you back. But guess what no one ever calls!!!!! As well since the State Farm has had to call me to get a recorded statement because they say that Hastings Ford is stating that I requested the car be left outside the gate unprotected and that is why the vandalism shouldn't be their problem. Even though they have already admitted fault to me and paid the 250 $ deductible for the work to be done. Again these people are you typical scum used car dealers looking out for no one but their own pockets. All I have is my Name and my Word. Things apparently don't mean crap any more. What happened to the times when a mans word and a hand shake meant something?!?!?!? The 5 stars that this place has been receiving must be people from the dealership because I just don't believe the crap these people are writing!!!
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