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Businiess name:
M & V Auto Body
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Review by:
citysearch c.
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Review content:
--------CONSIDER THIS YOUR WARNING-----\r
\r
My wife got T-boned into a snow bank where the car lifted off the ground and then slammed back down...It would of rolled if it wasn't for the snow bank...Both passenger side doors, front fender, passenger wheels, tires...essentially everything was thrashed on one side ..Wheel was bent out ripping off tie rods, messing up rack & pinion; axel bushing, steering wheel completely off. \r
We took our car to this place because it was close to the crash site. \r
(Allstate didn't approve using this place - now we know why) we thought we'd get just a quote to start this process....dropped it off and waited and week. Didn't hear anything. Finally called and the shady shop owner goes ""oh yeah Allstate will repair it; we're ordering parts now""..I told him no one authorized repairs we just wanted a quote as you promised when we dropped the car off..he replies with ""when you drop a car off here you automatically agree to get the car repaired no matter what the cost is unless it's totaled. So basically taking your car here leaves you obligated to pay whatever prices they make up. My concussed wife who has no memory of that day let alone signing paper work after we both requested WE WANTED A QUOTE ONLY and was assured by the owner this is what he'll do.\r
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I called my insurance company and they said M&V told them we signed paperwork upon dropping it off. This shop took advantage of us; more so my concussed wife from the crash.\r
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Called M&V back and asked about the tires and breaks since they were not working due to the crash; he said the tires were fine even though they had bubbles from the slamming impact; the breaks didn't rip off due to the crash, they were like that. He claimed the accident couldn't have caused this. We had gone to a VW dealership a week before the crash to get new tires and it passed a break test. He completely lied so this wouldn't cut into his margins of the allotted $ amount Allstate approved of if the car was not totaled. I told him I had the paperwork and he said he didn't care; it's whatever he thinks he should report to allstate as a cause of the crash. Liars.\r
He knew if he totaled the car he wouldn't be getting any business. \r
So after this whole thing we wanted to take it elsewhere...When I told him that he said that we had to pay a $400 restocking fee to cancel his orders for the parts we did not authorize. After a screaming match in his cat infested office; my insurance agent finally said if we have medical documentation that my wife was concussed while signing the paperwork it's going to get nullified in front of a judge. We did. So I finally offered the $400 so he could stop holding our car captive. When I took out my Visa credit card he said ""NO CASH ONLY."" Even though there are mastercard and visa signs all over the front desk reading ""we gladly accept credit card"". He claimed that we would put a stop payment on the card and to go to a local ATM to get cash to pay. What a Scum bag move. So to get the heck out of there and to get our car out of his shop I had to go to an ATM and pay him $400 cash.\r
Finally got the car and when he was totaling up the ""restocking fee"" bill. I saw on his computer that all the vendors were junk yards ALL OF THEM. The fact that Allstate was told the damage to the car is $5500 and all his parts were from a junk yard goes to show how much this guy wanted to pocket and how far he went to not total the car. At this point I realized that $400 is way cheaper than getting my car repair at M&V in the long run. This is the type of body shop that takes advantage of people and scams them by installing unapproved, untested junkyard parts on any car. \r
As I said...If you go here please let this review carry some weight. You've been warned. \r
Allstate even eluded that this is one of those shops that shouldn't be in business.
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