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Businiess name:
Cincinnati Canine Companion
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Review by:
citysearch c.
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Review content:
I learned the hard way why they don't accept refunds. I'm only been to 2 classes and it has been a complete waste of my time. I'm not only disappointed with the trainer and the class, but i'm also disappointed with the facility itself. To enter the facility and get to your training location you have to walk down a narrow overly crowded walkway where the dogs have no choice, but to interact because they are forced into a tight space with several other dogs. Don't even attempt to come here if you have a reactive dog. Our class was in the back of the facility. There are 2 areas where training classes take place. There are no actual dividers between the spaces and there are classes going on in each area at the same time so it's extremely loud and hard to hear the training instructor. The facility is located in a shopping center so there is no close area to take your dog to use the potty before, during or after class. Because of this, during our class several dogs peed on the floor and one pooped. The class was then disrupted so that someone could bring the pet owner products to clean up after the dog. There was carpet in the facility which is disgusting considering dogs are peeing and pooping on the floors regularly!!!! Your dog will later be laying on those disgusting peed on floors to practice down stays. After the owner cleaned up after their pet, then the other dogs were distracted by the smell of pee and poop on the carpet. It wasn't until the middle of the class that the staff decided to take attendance so while trying to listen to the trainer and participate in the training exercises I was interrupted multiple times to get my pets name. The trainer strictly stands in the middle of the room talking. He doesn't adequately explain exercises or demonstrate them before expecting people to do them with their dog. I've witnessed other owners struggle with certain exercises and rather than go over and guide the owner and help them to ensure they are doing the exercise properly he continues to stand in the middle of the room and just tells the owner to force the dog to do the exercise. I have luckily been to other training classes in the past and have a grasp on several of the exercises. I feel sorry for any of the other pet owners who are attending a class for the first time. If I didn't have past training experience this class would be even less useful. I paid $140 to take a class to have a trainer help me and teach me how to properly train my dog, not to have a trainer stand in the middle of the class and not even participate in the training!!! Also, the trainer was abrasive and I witnessed him berate multiple other pet owners in the class. I signed up for this class because I'm currently pregnant and I wanted to have my dog well trained by the time the baby comes. I will now just to have to do my best to train her at home. My dog was bored out of her mind and was attempted to take a nap. I have done training were her often at home prior to this class and she is very eager to please and has always enjoyed training. Save your money for a worthwhile training place!
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