Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Virginia Tire & Auto
|
|
Review by:
citysearch c.
|
|
Review content:
I brought my vehicle in because a warning light concerning my 4-wheel drive had come on. I was told they could check it in 45 mins and would charge me a $106 diagnostic fee. I was there for 2 hours when I was told I needed to replace the 4-wheel drive motor. They said that would take about 1 hr. 15 mins. So I said I would come back. When I came back, I was there for 2.5 hrs and finally asked about the car. Lo and behold...it was done and no one thought to advise me of that, even though I was sitting right in front of them. When I went to drive home, the same light came on. So I went right back in and discovered it needed yet another part for another $400.
I have been coming here since it opened and I'm generally pretty happy with the service but I think the front desk personnel need some serious re-training. Every time I look at them, they are watching the TV, which they can now see from the front desk. This was a bad move.
The car was eventually fixed but the initial cost estimate went from $800 to over $1100 and the time I spent there pretty much wasted an entire day because no one alerted me when the car was done, even though I told them I would wait for it.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|