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Businiess name:
Sunset Tint N Trim
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Review by:
citysearch c.
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Review content:
I went to Sunset Tint N Trim after seeing the reviews on the website (all were 5 star ratings). I brought my brand new Mitsubishi Spyder Eclipse to get the windows tinted; $257 with a lifetime warranty. THIS IS BY FAR THE WORSE TINT JOB I'VE EVER PAID FOR. I understand there is a degree of ""dust contamination"" but as a person who has enlisted tinting services from various companies on at least 5 different cars, I think I know a slop job when I see one.\r
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First of all, A GOOD TINT JOB typically takes half a day to a day; the job was done in an hour and half. I came to pick my car up and the windows were still wet. I explained to them I was a bit concerned but ""Mike"" reassured me it needed to dry. Well, after it ""dried"" the sloppy job Sunset Tint N Trim is trying to pass on as ""normal"" was more apparent. LOTS OF BUBBLING AND UNEVEN COVERAGE. Just so people don't think I'm being too ""unrealistic"" in my expectations, I've had other people look at it and they can see the sloppy work without me having to point it out to them. \r
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I've complained to the owner about it but they ""can't do anything about it now"". Even if its a lifetime guarantee. TO add insult to injury, they gave me this little slip: ""Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every window film application, also pre-existing flaws or scratches blah blah blah"" Yes they gave it to me AFTER they ruined my car. And this is a brand new car. Got it last week. If this was too much of a hassle for them, why couldn't Sunset have said something?\r
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I demanded a refund but they will not budge. I gave them this ultimatum; I'm going to another tinting service. If my car comes away with the same bubbling and uneven-ness as Sunset, I will leave them alone. BUT if the other tint-service does a better job, I will want compensation. I want Sunset to pay for the service.\r
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