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Businiess name:
Auburn Volkswagen
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Review by:
citysearch c.
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Review content:
emission light came on going to work 12/02/13 thought I better bring it in that night. Talked to Rod, Told him about the warning light and since I had it in, I told Rod about the hesitation and bang in the transmission when going around corners Rod said the throttle body may need to be cleaned. The warning light was that the thermostat was sticking and needed replacing.The next morning Rod called to tell me ,it is done $833.00! we came up with a Costco discount 10% $766.00! Couple weeks later I see your survey, so I figure I should look under the hood to see how it looks. There are factory finger clips that wires and hoses go into. that were not put back in place, and a hose clamp hanging with the screw still in it. If the little things are not put together correctly then how was the rest of the work done? I came in and talk to Jerry, he took it back in the garage had it fixed. Told me that he would take a $100.00 off on my next service. He did a very good job of pleasing me, very professional. I left pleased. Stopped at Lowes came back to the car and thought I should look under the hood. The finger clip holds two wires and a one inch diameter hose. Still one wire was not put back in place. I put the wire in place and thought maybe it vibrated loose. I checked it again days later, and it was still in place. Which means the mechanic still didn't care to see that his work was done right. The transmission still bangs. I am easy on my machinery. 85,000 miles and still 50% brakes left. Not really certain about bringing it back, may just trade it in at VOLVO.
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