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Businiess name:
Caramel (Bellagio)
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Review by:
citysearch c.
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Review content:
What an amazing experience! The rooms are spacious, and the bathrooms are beautiful! Additionally, everything was so very clean it was hard to believe there are over three thousand rooms in the hotel. It seemed so intimate. The pool area was especially well-designed. With several pool and hot tub areas, it never felt overwhelming or too large. Only a couple of complaints: the casino staff was a bit rude, and the front desk wasnt responsive to our request to change rooms. However, Courtney finally showed outstanding initiative and got us the room we wanted. She even changed the key remotely, so we didnt have to return to the check-in area! Not only that, but when we sent a comment card to the management, we received a hand-signed letter of response in a matter of days! Stay at the Bellagio its definitely worth it!
Pros: Views, Rooms
Cons: Big, Minor service issues
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