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Businiess name:
Caramel (Bellagio)
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Review by:
citysearch c.
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Review content:
The Bellagio is the best on the strip, but too big to be a 10. As the only 5 star I expected more. We had a Suite for 5 nights and found Housekeeping and Security exceptional. Unfortunately, the ""rushed/herd mentality"" of the staff at check in (only) overshadowed everything. I paid particular attention to the manner others were greated and treated at check in.....and it seemed to be consistant with all associates - they were ""just too busy"" to make the guest feel like they were preparing for a 5 star stay.
Amenities were wonderful, the variety and preparation of food top notch.
Let's hope management sends the front desk to a ""Congeniality Class"".
Pros: Luxurious, Romantic
Cons: Expensive
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