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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
RUN! STAY AWAY FROM THIS ENTERPRISE RENTAL CAR BRANCH. THEY HAVE NO CUSTOMER BUSINESS ETHICS AND THEY DON’T CARE IF THEY CAUSE ENTERPRISE TO LOOSE CUSTOMERS. I WILL NEVER RENT FROM THIS COMPANY EVER. I RESERVED A CAR RENTAL 2 WEEKs AHEAD OF TIME, WHEN I CAME TO MY RSVP TIME TO PICK UP MY RENTAL THEY HAD ME IN THE BRANCH WAITING 45+ MINUTES BECAUSE THE BRANCH MANAGER (Angelica Salazar) & THE RETAL CLERK ASSOSCIATE ( Zsanine Basil) THE ONLY THING THEY WERE CONCERN IS TRYING TO LOCATE A SEDAN CAR BY CALLING SEVERAL BRANCHES WHEN THEY HAD OTHER CARS IN THEIR OWN LOT. LOOKS LIKE THIS BRANCH HAS AN INCOMPETENT MANAGER THAT DON’T KNOW HOW TO MANAGE THERE INVENTORY …THIS INCIDENT LOOKS LIKE IT REPEATS FROM PREVIOUS REVIEWS. THE ONLY EXPLAINATION THEY GIVE IS THEY CAN’T GIVE YOU THE OTHER CARS IN THE LOT BECAUSE THERE PROFIT MARGING WILL BE A LOSS IN A RUDE WAY. ITS SAD THIS BRANCH IS NOT CONCERN ABOUT PROVIDING CUSTOMER SERVICE & SOLUTIONS FOR CUSTOMERS BUT ABOUT THERE PROFIT! LOOKS L
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