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Businiess name:
Nathan's Plumbing
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Review by:
citysearch c.
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Review content:
Will not use again!!\r
I had Nathan do some work and referred him to a few friends for some business. I called him last week because my foundation had some wetness by it on the other side of the wall from the hot water heater. He looked said it wasn't the water heater. It may be the supply line going to the house. He would send someone out the next day. The next day it was raining. I called him the following day to ask where the service call was. He said it was raining and he didn't want to dig in the mud. He didn't have anything to say about the lack of follow up. This Sunday my entire living room floor is soaked. I was a little upset. Called Nathan up and him what he could do. He said he would be out sometime tomorrow. When I asked what time he said after some other calls he had to make. He asked if that was ok. I told him it didn't sound like I had a choice. He hung up then called back and told me he didn't appreciate my tone and that he thinks I should find another plumber. I responded I didn't appreciate my floor being soaked and his lack of empathy about the situation after he had failed to make commitments or follow up properly. I will not be giving him any more business.
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