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Businiess name:
Eastern Car Service & Eastern Luxury
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Review by:
citysearch c.
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Review content:
I have used these guys probably 20 times all around NYC and they've never failed me. They're always on time, frequently early, always polite, clean, super-cool. \r
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Here's why I always go to them over any other company, though, if all other things were equal: the laziness technology factor. Being able to request a car online, both in advance and ASAP? Hell yeah. Getting a text message or email when my car arrives? mmhmm. I only wish they had a mobile site and/or a way to request via text message, simply because I've seen that in other cities and that would be SWEET. \r
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One of the drivers offered me a tip - do not call the dispatch line. Just use the website, go to it on your phone or something. He said when you put in a request via the website, it's sent out to all the drivers at once, and they can snag it instantly if they're nearby. It's a LOT faster than calling dispatch. And he's right - every time I've done it, I've gotten a call from a nearby driver in less than 5 minutes, often more like 1-2 minutes.\r
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Also, requesting online doesn't get you a price, but they have a pretty full list of rates on their website as well.
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